Effective Date: 15/08/2020

At Red Key Digital, we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and store personal information when you interact with us, in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Personal Information We Collect

We collect various types of personal information, including, but not limited to:

• Contact details (e.g., name, email address, phone number)
• Business information (e.g., business name, industry, website URL)
• Transaction details for services provided
• Information related to your use of our website and services (e.g., IP addresses, browser type, device details)
  
  

This information is collected directly from you when you contact us, complete forms, engage with our website, or use our services.

2. Purpose of Collecting Personal Information

We collect and use your personal information to:

• Provide and improve our digital marketing services
• Communicate with you regarding our services, updates, and relevant information
• Personalize your experience with Red Key Digital
• Conduct research and improve our services based on user feedback
• Fulfill legal and contractual obligations
  
  

3. How We Use and Disclose Personal Information

We may share your information with third-party service providers who assist us in providing our services, including web hosting, data storage, analytics, and other IT services. We ensure these providers adhere to strict data protection and confidentiality standards.

Red Key Digital may also disclose your information if required by law, or if necessary to protect our rights, comply with legal processes, or protect others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our website and improve our services. You may adjust your browser settings to refuse cookies; however, this may impact your ability to access certain features of our website.

5. Data Security and Retention

We are committed to safeguarding your personal information. We take reasonable steps to ensure it is protected from misuse, loss, unauthorized access, alteration, and disclosure. Personal information is retained only as long as necessary to fulfill its purpose, after which it is securely disposed of.

6. Access to and Correction of Your Information

You have the right to access and correct your personal information held by us. To request access or make changes, please contact us using the details provided below.

7. Marketing and Opt-Out

We may send you marketing communications to keep you informed about our services. You may opt out of these communications at any time by clicking the ‘unsubscribe’ link in emails or contacting us directly.

8. Third-Party Websites

Our website may contain links to external sites. This Privacy Policy applies solely to Red Key Digital and does not cover external websites. We encourage you to review the privacy policies of these third-party sites.

9. Contact Us

For any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Red Key Digital
Email: jack@redkey.digital
Phone: 0456 131 471
Address: 5B Denver Street, Bentleigh East 3187 VIC

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. The updated policy will be posted on our website, with the effective date revised accordingly.